Testimonials
"As a business we only deal with suppliers who are professional, reliable and consistent in their product and approach. Belaroma is without doubt the best supplier we have ever dealt with. Their approach to business has been first class. Everyone at Belaroma appears to 'live and breathe' coffee, have an in depth understanding of the products and are knowledgeable within their own area of expertise, but also able to answer questions across the board. The 'Perfect pour' program has been a great success in our café, increasing not only staff knowledge, enthusiasm and friendly competitiveness between our baristas, all of which has resulted in a direct increase in coffee sales. These folks know coffee, they analysed and cupped our existing coffee and then came back with several blends for us to sample that they thought would meet our customers needs. To have the ability to choose from an extensive range of blends and find one that suits your customer clientele is of paramount importance for any café owner. Thank you."
Keith Reay, Bean Drinking, Crows Nest
"My previous coffee supplier was mainstream; I had been with them for many years, but I never had conversations with them like I have with Belaroma. Belaroma wants to help me grow my coffee sales, and build a partnership. For so many years with my previous supplier my coffee sales were the same, 18 months later with Belaroma's dedication and persistence, my business has doubled and is still growing. Not only does Belaroma's Territory Manager, Leonardo, look after the commercial side of the business, but a coffee support manager will make sure whoever is behind the machine is making great coffee, not to mention Scottie Callaghan who is a mentor to my staff. Many thanks to the passion and commitment shown by Leonardo and the outstanding team at Belaroma."
Thomas, Café Maldini's, Strathfield
"We have been with Belaroma over a year and a half. I would rate Belaroma as excellent, both in the service they provide and in the quality of the coffee. We have many customers who have been coming to the Café for years just because of the coffee. According to the customers, it is the best on the beach strip. The level of service is just great! Our representative, Kim, is lovely to work with; she maintains an impeccable level of service, is always friendly, reliable and passionate about her job. Kim carries out frequent checks to make sure our machine is working correctly and everything else provided by Belaroma is maintained as its highest standard. Belaroma's coffee is perfect; the colour, the smell the taste. we drink it everyday and customers love it!"
Cozzi Café, Coogee
"We would like to take this opportunity to mention how grateful we are to have Cosimo as our Belaroma rep. We here at Rocca have been in business for the past 20 years (thirteen at Rocca) and never in our time have we dealt with anyone more professional and courteous. Both of us feel that we, our staff and most especially our customers are well served by his extra efforts. Cosimo always delivers on his promised goods and services well within the timeframe stated. I would like to express our sincere gratitude for Belaroma and Cosimo's commitment and service to our company and it is truly a pleasure to work with someone who knows the meaning of efficiency."
Raye and Michael Abouchabake, Cafe Rocca, Bowral
"We have been with Belaroma for over ten years & couldn't be happier. Belaroma has always given an excellent product & backed it up with the same level of service & representation. Our rep Cosimo is always there for us checking coffee, techniques, machine & offering advice where & when he can. The office staff are always friendly & courteous with deliveries prompt & correct each week. Nothing ever seems to be too much trouble & I look forward to continuing our relationship in the future."
Wayne & Gail Pottenger, Amaki Cafe, Kiama
"The service is unparalleled. We appreciate their integrity and their ability to meet customer requirements and solve problems. We love the coffee support service and our friendly coffee support people. We have a good and hopefully long relationship with Belaroma."
Philippa Orrel, Fastbreak Cafe, Cronulla
"Belaroma is a fantastic company to deal with. The quality of their product is consistently great. The coffee is accepted and continuously complimented by our customers. Their service and support are highly valued and the staff are very friendly and always available to help. Belaroma care about each individual business and will go out of their way to help you make your business grow."
Chris, Osso, Penrith
"Belaroma rates highly against my other cafe suppliers. The company is strong and very popular. The training we have recieved goes over and above the call of duty. Our relationship with Belaroma is excellent and positive. The best thing about them is the taste of the coffee and their service."
Grieg, Cronulla Pie Shop, Cronulla
"I have a total of 16 suppliers. Without doubt or question the people at Belaroma, through their proactive and totally supportive approach are by far my most valuable and co-operative Supplier. Nothing is too much trouble. To date none of my dealings with the company - at all levels - has been anything but professional. With thanks and great appreciation"
Chris Parlas, Café Parlo, Cronulla
"Having been a customer of Belaroma for the past six and a half years I couldn't be happier. Belaroma offers the best of everything, from quality products to excellent customer service; Belaroma goes beyond the call of duty every time!"
Elie Issa, Elies Café, Bathurst
"Belaroma provide prompt and efficient service and support and they are by far the best hands on suppliers I have had. We enjoy an honest trusting understanding of each other. Thank you"