Sucess Stories > Testimonials

See what our customers say about Belaroma

"Belaroma is without doubt the best supplier we have ever dealt with. Their approach to business has been first class." Keith Reay Bean Drinking, Crows Nest
"I would definitely recommend Belaroma to another café owner."
Roderick and Kristen Maclure Coonanbarra Café, Wahroonga
"Belaroma wants to help me grow my coffee sales, and build a partnership. My previous coffee supplier was mainstream; I had been with them for many years, but I never had conversations with them like I have with Belaroma. Thomas Café Maldini's, Strathfield
"Our sales representative has assisted in providing advice and recommendations with general operations which we have much appreciated."
Anita and Robert Angelov My Pantry, North Wollongong
"Belaroma Coffee is by far the best supplier we are associated with. We have recommended Belaroma to other café owners in the past and will do so in the future." Bill Naumovski Cino Caffe, Wollongong
"I would rate Belaroma as excellent, both in the service they provide and in the quality of the coffee."' Cozzi Café, Coogee
"Here at Rocca we feel that we, our staff and most especially our customers, are well served by our Commercial Manager extra efforts. Cosimo always delivers on his promised goods and services well within the timeframe stated."
Raye and Michael Abouchabake Café Rocca, Bowral
"We have been with Belaroma for over ten years and couldn't be happier." Wayne & Gail Pottenger Amaki Café, Kiama
"We appreciate Belaroma integrity and their ability to meet customer requirements and solve problems." Philippa Orrel Fastbreak Café, Cronulla
"Belaroma rates highly against my other café suppliers." Grieg Cronulla Pie Shop, Cronulla
"I consider their training to be one of the best around and getting tips from the Australian Barista Champion doesn't hurt either." Helen Chung Euro Espresso, Sydney
"Belaroma is a company that supports their customers 100%. I would definitely recommend Belaroma to another café owner."
Michael Byrne Papas Pizza, St. Ives
"Overall it has been a great experience to date and we look forward to continuing our business relationship with Belaroma going forward and would definitely recommend your brand to other businesses both locally and outside Wollongong."
Anita and Robert Angelov My Pantry, North Wollongong
"They know coffee (where their training and support has been second to none), but they also know cafés and, as such, have been an invaluable resource in helping us get our new business off to the best start."
Jane and Scott Smith Café Ponderosa, Warriewood
"I couldn't think of a better partner than Belaroma."
Alex Rigas Cappuccino Afloat, Pagewood
"Having been a customer of Belaroma for the past six and a half years I couldn't be happier." Elie Issa Elies Café, Bathurst
"Belaroma is a strategic partner. Belaroma has been supporting and believing in our long term plan since the beginning when we started selling 15kg of coffee beans weekly, it is what we most like."
Lecio Resmini Café La Bas, Manly
"I have a total of 16 suppliers. Without doubt or question the people at Belaroma, through their proactive and totally supportive approach, are by far my most valuable and co-operative supplier." Chris Parlas Café Parlo, Cronulla
"Belaroma's Marketing advice has been very successful for us. I would definitely recommend Belaroma to another café owner."
Helen Chung Euro Espresso, Sydney
"Belaroma provide prompt and efficient service and support and they are by far the best hands on supplier I have had. We enjoy an honest trusting understanding of each other. Thank you"
Amit Maharaj West End Park Café, Brisbane
"Not only does Belaroma's Commercial Manager look after the commercial side of the business, but a Coffee Support Manager will make sure whoever is behind the machine is making great coffee, not to mention Australia Barista Champion Scottie Callaghan who is a mentor to my staff." Thomas Café Maldini's Strathfield
"The 'Perfect Pour Program' has been a great success in our café, increasing staff knowledge, enthusiasm and friendly competitiveness between our baristas, all of which has resulted in a direct increase in coffee sales." Keith Reay Bean Drinking, Crows Nest
"The best thing about them is the taste of the coffee and their service."
Grieg Cronulla Pie Shop, Cronulla
"We have many customers who have been coming to our Café for years just because of Belaroma coffee." Cozzi Café, Coogee
By far the best coffee company I have ever been involved with. We would happily recommend Belaroma."
David and Jenny Key, Skyline Bakery, Frenchs Forest
"The best thing about Belaroma is their willingness to throw their support behind the areas we need the most."
Jane and Scott Smith, Café Ponderosa, Warriewood
"Our Commercial Manager has been great at organising staff training. The standard from some of our new baristas is very impressive!"
Roderick and Kristen Maclure Coonanbarra Café, Wahroonga
"Three things we love about Belaroma: 1) Everyone is professional across all areas of the business; 2) They care about their customers; and 3) They offer fluid service and support."
Danny Khoury Wellstone, North Willoughby
"We definitely would recommend Belaroma to our friends as we have already done in the past."
Lecio Resmini Café La Bas, Manly
"The level of service is just great! Our Commercial Manager maintains an impeccable level of service, is always friendly, reliable and passionate about her job." Cozzi Café, Coogee
"The training we have received goes over and above the call of duty." Grieg Cronulla Pie Shop, Cronulla
"Belaroma offers us continual face to face customer service which really sets them apart from other coffee companies I have dealt with." Helen Chung Euro Espresso, Sydney
"Belaroma's greatest asset is their staff. There is always someone there. If you have a problem they have a solution straight away."
Michael Byrne Papas Pizza, St. Ives
"The best thing about Belaroma is their coffee beans of course! I would highly recommend them."
Andrew Tam Marian Street Café, Killara
"With Belaroma you have peace of mind that the equipment you are using is consistently good and if you have any problems Belaroma will provide immediate help."
Roderick and Kristen Maclure Coonanbarra Café, Wahroonga
"The best thing about Belaroma is the coffee beans that get sent to me. Floral, sweet, silky. Deep and deliciously syrupy."
Alex Rigas Cappuccino Afloat, Pagewood
"Belaroma offers the best of everything, from quality products to excellent customer service; Belaroma goes beyond the call of duty every time!" Elie Issa Elies Café, Bathurst
"I would be happy to recommend Belaroma to another café owner."
Danny Khoury Wellstone, North Willoughby
"Whether it is first class training, marketing support or simply some industry contacts, they are there to help every step of the way."
Jane and Scott Smith Café Ponderosa, Warriewood
"Our customers love the coffee and we get complimented daily."
Ina Masarik Cozzi Café, Coogee
"The team, the coffee and the service are great. I would definitely recommend Belaroma."
Jenny Sugar and Spice, Castle Crag
"The service is fantastic!"
Steve Houvardas Piato, McMahons Point
"Personal service and partnership, good coffee. I would definitely recommend Belaroma to other café owners."
Pippa and John Café Splat, Queenscliff
"The best thing about Belaroma is the ongoing support and the friendliness of the staff. I can recommend them to anyone considering a new coffee supplier."
Thomas Café Maldini's, Strathfield
"The constant support and training for my staff is outstanding."
Michael Byrne Papas Pizza, St. Ives
"The service and customer support has been of the highest quality from day one. Our sales representative was punctual with the delivery of machine, coffee supply and outdoor barriers for our opening, and constantly keeps in contact with us to ensure all is running smoothly."
Anita and Robert Angelov My Pantry, North Wollongong
"Belaroma has always kept their promises to help out my business." Helen Chung Euro Espresso, Sydney
"These folks know coffee, they analysed and cupped our existing coffee and then came back with several blends for us to sample that they thought would meet our customers' needs. Thank you." Keith Reay Bean Drinking, Crows Nest
"Great coffee with exceptional service. I can recommend them wholeheartedly."
Juan Bravo Beehive, Beecroft
"Ongoing support, exceptional service, great coffee, nothing is a problem, dedicated to servicing customers. Would most definitely recommend them." Andy Hassan Top Of the Ridge, Mount Kuring-Gai
"Personal support, great products, consistent service. Caring about us as a customer and our customers. I can recommend them to anyone."
Nick Vardalos Café Bido, Sans Souci
"Excellent product with knowledgeable and friendly support. Happy to recommend." The Bean, Rozelle
"We have tried different coffee companies and Belaroma and Leonardo, our Commercial Manager, have been exceptional. Love the product and service." Simon and Helen Jung Noah's Coffee, Homebush
"Great coffee, excellent service and the support that I have received has been outstanding. Thank you. Would definitely recommend to another café owner." Rony Abi Jomaa La Mirage, Marrickville
"I guess the best thing about Belaroma is that I never have to panic or stress during emergency situations as they are always present to assist us." Ina Masarik Cozzi Café, Coogee
"Can't choose between the coffee and the service, both are perfect. Highly recommended."
Stuart Jones Brew Ha Ha, Hornsby
"Excellent service, feel like part of the family. I have recommended them to other café owners."
Daniele Mannino Vogue Café, North Ryde
"As Belaroma presents consistency and quality in its product, it is an essential member of our supply chain and we hope to keep them along for many more years as we continue to grow."
Lecio Resmini Café La Bas, Manly
"Belaroma regularly maintains the machine and use people who know the machine inside out." Helen Chung Euro Espresso, Sydney
"Belaroma has supported and helped us to progress our business in delivering the best coffee we can. The Belaroma staff is knowledgeable and a great help." David and Jenny Key Skyline Bakery, Frenchs Forest
"For so many years with my previous supplier my coffee sales were the same, 18 months later with Belaroma's dedication and persistence, my business has doubled and is still growing." Thomas Café Maldini's, Strathfield
"Great coffee, great service. Highly recommended."
Simon Murphy Bean Espresso, Fortitude Valley
"The consistent visits, support and reliability from the whole team. The friendly staff who know about coffee, products and machine. The never failing delivery of our products on time."
Simon and Helen Jung Noah's Coffee, Homebush
"The best thing about Belaroma is the taste! I have already recommended Belaroma and will continue to do so."
Phillip Smith Union Street, Spring Hill
"Our Coffee Support Manager carries out frequent checks to make sure our machine is working correctly and everything else provided by Belaroma is maintained at its highest standard." Cozzi Café, Coogee
"Good service and just a phone call away. Very generous company and always willing to help if needed."
Debbie Spelt Grind Café, Noosaville
"Belaroma has always given an excellent product and backed it up with the same level of service and representation." Wayne & Gail Pottenger Amaki Café, Kiama
"Great coffee taste. Excellent service. Feel warm. Great customer service - like family. Happy to recommend."
Michael La Roma, Hornsby
"Service is wonderful and they helped us grow our business. We would definitely recommend them to another café owner."
Marina and Irene My Sweetopia, South Brisbane
"Our experience with Belaroma to date has been exceptional." Anita and Robert Angelov My Pantry, North Wollongong
"I would like to express our sincere gratitude for Belaroma and Cosimo's, our Commercial Manager, commitment and service to our company and it is truly a pleasure to work with someone who knows the meaning of efficiency." Raye and Michael Abouchabake Café Rocca, Bowral
"We are supported after hours and during holiday periods." Ina Masarik Cozzi Café, Coogee
"The coffee we are using is of very high quality, and the feedback we are receiving from our customers is extremely positive."
Anita and Robert Angelov My Pantry, North Wollongong
"I would recommend Belaroma without a doubt." Alex Rigas Cappuccino Afloat, Pagewood
"All of the Belaroma products are excellent, not just the coffee." Michael Byrne Papas Pizza, St. Ives
"Belaroma's customer service is outstanding with prompt deliveries, excellent customer contact and very quick to respond to issues of any type with personal and expert care."
Gail Pottenger Amaki Café, Kiama
"Belaroma Coffee is the freshest coffee of the highest quality and flavour."
Bill Naumovski Cino Caffe, Wollongong
"Many thanks to the passion and commitment shown by the outstanding team at Belaroma."
Thomas Café Maldini's, Strathfield
"Everyone at Belaroma appears to 'live and breathe' coffee, have an in depth understanding of the products and are knowledgeable within their own area of expertise, but are also able to answer questions across the board." Keith Reay Bean Drinking, Crows Nest
"Belaroma's service is unparalleled." Philippa Orrel Fastbreak Café, Cronulla
"We have been approached by other coffee companies but would never change."
Debbie Spelt Grind Café, Noosaville
"We are appreciative for the opportunity to come to the Belaroma headquarters to taste the various beans before deciding which one to proceed with." Anita and Robert Angelov My Pantry, North Wollongong
"I have no hesitation in recommending Belaroma to any other customer as an excellent choice for their coffee supply."
Gail Pottenger Amaki Café, Kiama
"Belaroma has the highest respect from our café not only because of the high quality coffee beans provided to us but also the respect we receive from their team from the order person to the many support staff - sales, delivery and accounts - not to mention their on site support through training and repairs." Bill Naumovski Cino Caffe, Wollongong
"Belaroma's coffee is perfect; the colour, the smell, the taste. We drink it every day and customers love it!"
Cozzi Café, Coogee
"Belaroma's office staff is always friendly and courteous with deliveries prompt and correct each week. Nothing ever seems to be too much trouble and I look forward to continuing our relationship in the future." Wayne & Gail Pottenger Amaki Café, Kiama
"Belaroma is a great company and we love our Commercial Manager and Coffee Support Manager."
Ina Masarik Cozzi Café, Coogee